pass and id office on Kahului airport

Pass and ID Office at

Kahului Airport

(Maui Airport – OGG)

The Pass and ID Office at Kahului Airport (OGG) is responsible for issuing and managing airport security credentials for individuals and vehicles that require access to restricted or secure areas of the airport. The office operates under the authority of the Hawaiʻi Department of Transportation (HDOT) – Airports Division and in compliance with Transportation Security Administration (TSA) regulations.

Whether you are an airline employee, airport tenant, contractor, or authorized vendor, anyone requiring access to non-public areas at OGG must obtain the appropriate credentials through the Pass and ID Office.

Services Provided at the OGG Pass and ID Office

Airport Security Badges

Airport-issued security badges are required for all personnel who need access to restricted areas. Badge types are determined by job function and access needs and may include:

  • Sterile Area Access – For personnel working beyond TSA security checkpoints
  • Airfield and Ramp Access – For ground operations staff, including maintenance, fueling, and baggage handling
  • SIDA Badges – Required for employees working in the Security Identification Display Area near aircraft, taxiways, and other sensitive locations

All applicants must complete TSA-mandated background checks and airport security training prior to badge issuance.

Temporary Access Credentials

Temporary passes may be issued for individuals who require short-term access to secured areas of Kahului Airport. These are commonly used for:

  • Contractors performing limited-duration work
  • Authorized vendors making scheduled deliveries
  • Approved visitors attending meetings or inspections

Temporary credentials may include:

  • Single-Day Access Passes
  • Escort-Required Passes, which require continuous supervision by a properly badged sponsor

Vehicle Access Permits

Any vehicle entering airside or restricted airport areas must display a valid airport-issued vehicle permit. These permits are issued only to authorized companies and departments and may apply to:

  • Ground service equipment
  • Fueling vehicles
  • Catering, maintenance, or operational vehicles

Permits must be clearly visible at all times while operating on airport property.

Tenant and Vendor Badges

All businesses operating at Kahului Airport—including airlines, concessionaires, custodial services, and retail vendors—must ensure their employees hold valid airport identification badges. Access is limited strictly to approved work areas and requires employer sponsorship, clearance, and training.

Visitor and Special Access Passes

Visitor credentials may be issued for approved purposes such as:

  • Media access with prior authorization
  • Government or VIP visits
  • Educational or official site visits

These passes are typically time-limited and may require escort by authorized airport personnel.

Badge Application and Issuance Process

  1. Employer Sponsorship – Only individuals sponsored by an authorized airport employer or tenant may apply.
  2. Application Submission – A completed badge application, government-issued photo ID, and required documentation must be submitted.
  3. Security Screening – TSA Security Threat Assessments (STA) and fingerprint-based Criminal History Records Checks (CHRC) are required.
  4. Training Requirements – Completion of airport security, safety, and badge-use training.
  5. Badge Issuance – Applicants are notified to pick up their badge in person once approved.

Badges must be worn visibly at all times in secure areas. Failure to comply with badge policies may result in suspension or revocation.

Location and Contact Information

  • Location: Airport operations area at Kahului Airport (exact directions provided through OGG Airport Administration)
  • Phone: (808) 872-3840 (subject to change; confirm with airport administration)
  • Office Hours: Monday–Friday, 8:00 AM – 4:00 PM (Closed weekends and State of Hawaiʻi holidays)
  • Appointments: Required for new badges, renewals, and fingerprinting (Walk-ins generally not accepted)

Additional Guidance

  • Badge Renewals: Badgeholders are responsible for renewing credentials before expiration.
  • Lost or Stolen Badges: Must be reported immediately to Airport Operations and the Pass and ID Office.
  • Badge Deactivation: Employers must notify the Pass and ID Office when access is no longer required.

The Pass and ID Office at Kahului Airport plays a critical role in maintaining airport security by ensuring that only properly vetted, trained, and authorized individuals and vehicles have access to restricted areas.

For detailed credentialing requirements, renewal procedures, or TSA compliance questions at OGG, contact the Pass and ID Office or your authorized employer representative.