Airport Overview

Hilo International Airport (ITO) serves as the primary aviation gateway to East Hawaiʻi and the windward side of Hawaiʻi Island. Located just east of downtown Hilo, the airport provides convenient access to the communities of Hilo, Puna, Kaʻū, Volcano, and the Hamakua Coast.

Unlike larger hub airports in Hawaiʻi, ITO operates with a single main passenger terminal, offering a straightforward and easy-to-navigate layout. The airport primarily supports interisland service, limited mainland flights, cargo operations, general aviation, and military activity.

Terminal Layout at Hilo International Airport

Hilo International Airport features one main terminal building that handles all commercial passenger operations.

• Check-In and Ticketing: Airline ticket counters and self-service kiosks are located in the main terminal lobby.
• Security Screening: TSA screening is conducted at a single centralized checkpoint serving all departing commercial flights.
• Gates and Boarding Areas: Passenger gates are located beyond the security checkpoint and accommodate interisland and mainland departures.
• Baggage Claim: The baggage claim area is located adjacent to the arrivals exit and is easily accessible from the terminal.

Amenities at Hilo International Airport

• Dining and Concessions: Limited food and beverage options are available within the terminal, offering light meals, snacks, and refreshments.
• Retail: Small retail kiosks provide travel essentials, reading materials, and local items.
• Restrooms: Public restrooms, including ADA-accessible facilities, are available throughout the terminal.
• Wi-Fi: Complimentary Wi-Fi is available for passengers within the terminal.
• Charging Areas: Electrical outlets and charging stations are available in select seating areas.

Transportation and Ground Access

• Rental Cars: On-airport and nearby rental car facilities are available for arriving passengers.
• Taxis and Rideshare: Designated pick-up areas are located outside the terminal.
• Public Transportation: County bus service provides connections between the airport and downtown Hilo and surrounding areas.
• Parking: Short-term and long-term parking areas are located near the terminal for convenient access.

Other Airport Services

• Lost and Found: Assistance for items lost in public areas of the terminal or airport grounds.
• Airport Security and TSA Offices: Security and screening services operate in coordination with TSA and local law enforcement.
• Emergency and Medical Response: Emergency services are available through airport operations and local responders.
• Cargo and General Aviation: Dedicated areas support air cargo operations and private aircraft activity.

Accessibility Features

• ADA-compliant restrooms
• Accessible routes throughout the terminal
• Wheelchair assistance available through airlines upon request
• Designated parking spaces for travelers with disabilities

Service animals are permitted in accordance with federal regulations.

A Unique Arrival Experience

Arriving at Hilo International Airport offers travelers an immediate sense of East Hawaiʻi’s natural beauty. Frequent rainfall, lush greenery, and views of surrounding mountains create a distinctive and welcoming atmosphere that reflects Hilo’s climate and culture.