Hilo International Airport (ITO)
Hilo International Airport (ITO) provides several ground transportation options, including access to Hele-On, the public bus system serving Hawaiʻi Island. Hele-On is one of the most cost-effective ways to travel from the airport to destinations across East Hawaiʻi and beyond. Whether you're a local resident, a visitor exploring the Big Island, or a traveler seeking budget-friendly transit, Hele-On offers reliable service connecting Hilo Airport to key communities.
Hele-On, operated by the County of Hawaiʻi Mass Transit Agency, provides bus routes that serve major population centers, shopping areas, colleges, medical facilities, and visitor attractions. As the primary public transportation system on the island, Hele-On is known for its affordable fares, spacious buses, and routes covering long distances between East and West Hawaiʻi.
Hele-On buses operate on fixed schedules and are a viable alternative to taxis or rideshare services for travelers without a rental car. It's especially useful for intercity transportation, such as travel between Hilo, Volcano, Honokaʻa, and Kona.
The Hele-On bus stop is conveniently located just outside the main terminal at Hilo International Airport. After collecting your baggage, exit the terminal and proceed to the designated Hele-On pickup zone, marked by a bus stop sign.
If you're unsure of where to go, airport staff can assist you in locating the correct stop. Hele-On service to and from the airport generally runs on weekday schedules, with limited service on weekends and holidays. Always verify the latest route schedules before your trip.
Several Hele-On routes include stops at or near the airport, connecting travelers to downtown Hilo, Volcano, Puna, and other major areas.
Route 11: Hilo – Volcano – Pāhala – Kaʻū
Primary Destinations: Hilo, Keaʻau, Kurtistown, Mountain View, Volcano Village, Hawaiʻi Volcanoes National Park, Pāhala
Frequency: Weekday service, morning and afternoon runs
Ideal For: Visitors heading to Volcano or the southern part of the island
Route 102: Hilo – Pāhoa – Kalapana
Primary Destinations: Hilo, Keaʻau, Pāhoa, Kalapana
Frequency: Operates multiple times daily on weekdays
Ideal For: Travelers heading to Puna District or exploring lava viewing areas
Route 301: Hilo Circulator
Primary Destinations: Prince Kuhio Plaza, Hilo Bayfront, Downtown Hilo, UH-Hilo, Hilo Medical Center
Frequency: Hourly service on weekdays
Ideal For: Those staying in town or heading to shopping, medical, or educational facilities
Check the Latest Schedules
Visit the official Hele-On website or call (808) 961-8744 to verify route schedules and stops. Bus times can vary based on the day of the week and time of year.
Plan for Luggage
Hele-On buses accommodate small and medium-sized luggage. Oversized items may not be permitted during busy times. Carry-ons should fit on your lap or under your seat.
Use Exact Fare or HOLO Card
Although the HOLO card is more widely used on Oʻahu, Hele-On offers affordable flat fares that can be paid in cash upon boarding. Be sure to bring exact change, as drivers do not provide change.
Be Aware of Limited Weekend Service
Service is reduced on Saturdays, Sundays, and county holidays. Make alternate arrangements or check for weekend-specific routes when planning your itinerary.
With Hele-On service from the airport, you can reach a variety of important destinations:
Downtown Hilo – Government buildings, museums, and local restaurants
University of Hawaiʻi at Hilo (UH Hilo) – College campus with student services and public events
Prince Kūhiō Plaza – Hilo's largest shopping center
Volcano Village and Hawaiʻi Volcanoes National Park – Scenic area with hiking, lava tubes, and geological wonders
Pāhoa and Puna District – A unique, rural region with black sand beaches, hot ponds, and eclectic communities
If Hele-On's schedule or routing does not fit your needs, consider these alternatives:
Taxis:
Metered taxi service is available outside the terminal. Fares to downtown Hilo typically range from $10–$20.
Rideshare Services:
Uber and Lyft operate on a limited basis in Hilo. Availability may vary by time of day, especially in the early morning or late evening.
Rental Cars:
Several national rental car companies have counters at Hilo Airport. If you plan to explore the island extensively, a rental car may be the most convenient option.
Hotel Shuttles:
Some hotels near the airport offer shuttle service for guests. Contact your accommodation in advance to inquire about availability and fees.
For travelers looking to explore Hilo or nearby regions without renting a car, Hele-On offers an economical solution. Many visitors use the bus to reach attractions like:
Liliʻuokalani Gardens
Hilo Farmers Market
Wailuku River State Park (Rainbow Falls)
Panaʻewa Rainforest Zoo
Imiloa Astronomy Center
Pair your ride with local walking tours or bike rentals to fully experience the Hilo area on a budget.
Hele-On Bus service at Hilo International Airport is a reliable and affordable transportation option for both residents and visitors. Whether you're heading into downtown Hilo, exploring Volcanoes National Park, or venturing toward the Puna coastline, Hele-On offers a practical solution for ground travel across East Hawaiʻi. By checking current schedules and planning ahead, you can enjoy smooth, budget-friendly transportation directly from Hilo Airport.