Hilo International Airport (ITO) serves as the primary aviation gateway to East Hawaiʻi. At this time, there is no United Service Organizations (USO) center located within Hilo International Airport. Military personnel and their families traveling through ITO should plan accordingly when seeking USO lounge services or amenities.

While a dedicated USO facility is not available on-site, essential airport services remain accessible, and alternative military support resources are available elsewhere in Hawaiʻi.

About the United Service Organizations (USO)

The United Service Organizations (USO) was established in 1941 to provide morale, welfare, and recreational support to members of the U.S. Armed Forces and their families. Since its founding during World War II, the USO has operated centers worldwide, offering safe, welcoming environments where service members can rest, connect with loved ones, and receive assistance while traveling.

USO airport centers typically provide:

• Comfortable lounge seating
• Complimentary food and beverages
• Wi-Fi and device charging
• Family-friendly spaces
• Travel and resource assistance

However, USO facilities are not present at every airport, particularly smaller regional airports such as Hilo International Airport.

USO Availability for Travelers Using Hilo Airport

No On-Site USO at ITO

• Hilo International Airport does not currently host a USO lounge or military support center
• No USO-operated rest areas, snack services, or family lounges are available within the terminal
• Military travelers should not expect USO amenities during layovers or pre-departure waiting at ITO

This reflects ITO’s role as a regional airport with limited terminal space and services.

Nearest USO Facility in Hawaiʻi

The nearest USO location for travelers using Hilo International Airport is:

USO Honolulu – Daniel K. Inouye International Airport (HNL)

• Located on Oʻahu
• Accessible only when traveling through Honolulu
• Provides full USO lounge services for eligible military members and families

Military travelers connecting through Honolulu may plan to use the USO there during their journey.

Alternative Support for Military Travelers at ITO

• Airline assistance desks for rebooking or travel support
• Airport staff for directions and accessibility assistance
• Nearby medical facilities in Hilo for healthcare needs
• Local lodging that may offer military-friendly accommodations

Travelers with specific needs are encouraged to coordinate in advance with their airline or unit travel office.

Tips for Military Travelers Using Hilo International Airport

• Plan ahead for amenities: Bring snacks, chargers, and personal comfort items
• Carry military ID: May be required for airline-specific services or benefits
• Check connections carefully: USO access is only available at select airports
• Allow buffer time: Smaller airports may have limited late-night services

Hilo International Airport does not currently offer a USO facility. Military personnel and their families traveling through ITO should plan for a standard airport experience without USO lounge services. The nearest USO location is at Daniel K. Inouye International Airport in Honolulu, available only if your travel itinerary includes Oʻahu.

Despite the absence of a USO center, Hilo International Airport remains a welcoming and efficient gateway to East Hawaiʻi, supported by airport staff and essential traveler services.