Arrivals & Baggage Claim at Ellison Onizuka Kona International Airport (KOA)

Welcome to Ellison Onizuka Kona International Airport, the primary gateway to the sunny west side of Hawaiʻi Island. With its unique open-air terminals and island-style design, KOA offers a laid-back yet efficient arrival experience. Clear signage, friendly staff, and accessible transportation options ensure a smooth journey from aircraft to baggage claim and beyond.

Arrival Process at KOA

Kona International Airport's open-air terminal reflects the island’s natural beauty and relaxed atmosphere

Kona International Airport (KOA) features a single main terminal with separate gate areas, designed for simplicity and ease of navigation. After disembarking, passengers follow breezy, shaded walkways to the baggage claim area. The airport’s compact layout minimizes walking distances and wait times, ensuring a quick and stress-free transition from arrival gate to luggage pickup.

Baggage Claim Area at KOA

Located just past the arrival gates, KOA’s baggage claim area is easy to find with clear signage and assistance from ground staff. The carousels are situated in a covered, open-air environment, allowing you to enjoy Hawaiʻi’s fresh air while retrieving your luggage. Each airline uses designated carousels, with flight status monitors displaying real-time baggage information.

Seating areas are available nearby for those waiting to meet arriving passengers. Note that the curbside area is for active loading only, and unattended vehicles may be subject to towing.

Agriculture Declaration & Inspection

To protect Hawaiʻi’s delicate ecosystem, all arriving passengers—whether interisland or from the mainland—must complete an Agriculture Declaration Form, typically distributed during your flight. This form must be submitted before leaving the baggage claim area.

A staffed Hawaii Department of Agriculture inspection station is located near baggage claim, where inspectors may check for restricted agricultural materials. Amnesty bins are available for voluntary disposal of prohibited items. Passengers must declare any live plants, animals, seeds, or soil. For questions, contact the Hawaii Department of Agriculture at (808) 837-8413 or (808) 837-8092 for pet-related inquiries.

Visitor Information Assistance

A Visitor Information Booth near the baggage claim area offers directions, brochures, and recommendations for lodging, dining, and local attractions. Friendly staff are available to assist with last-minute activity bookings or transportation logistics, with materials provided in multiple languages to welcome international visitors.

Ground Transportation at Kona Airport

After collecting your luggage, a variety of ground transportation options are available just outside the terminal to take you across the Big Island.

Rental Cars

Major car rental companies operate at the KOA Rental Car Facility, just minutes from the terminal. A free shuttle service runs frequently between the terminal and the rental center. Booking in advance is recommended, especially during peak seasons.

Ride-Share Services

Uber and Lyft operate at KOA with designated pick-up zones outside the terminal. Coordinate through the app and confirm your driver’s details before approaching the vehicle.

Taxis

Taxis are available outside baggage claim, providing direct service to destinations like Kailua-Kona, Waikōloa, and Mauna Lani. Rates are set based on distance and may vary by location.

Shuttle Services

Several shuttle companies offer service to major hotels, resorts, and towns across the island. These are a cost-effective option, especially for groups, and reservations are recommended for guaranteed service.

Public Transportation

The County of Hawaiʻi’s Hele-On Bus provides limited service to and from KOA. While not as frequent as urban transit, it’s a budget-friendly option for travelers with flexible schedules. Check the Hele-On website for current routes and times.

Special Assistance & Accessibility

Kona Airport is committed to accessibility, offering accessible walkways, restrooms, parking, and boarding areas. Wheelchair assistance or other mobility accommodations can be arranged through your airline in advance. Many shuttle services and rental car companies provide accessible vehicles upon request. For additional support, visit the Visitor Information Booth.

Kona International Airport offers a warm introduction to the aloha spirit of the Big Island. With its open-air design, efficient layout, and welcoming staff, KOA ensures a seamless start to your Hawaiian adventure.