Welcome to the Kahului International Airport, Maui's primary gateway to the island paradise of Hawaii. Here, arriving travelers can expect a smooth transition from their flight to baggage claim and ground transportation. With clear signage, visitor assistance, and various transportation options, the airport is equipped to make arrivals straightforward and hassle-free.

Overview of Arrivals at OGG

At Kahului International Airport, arriving passengers can enjoy a seamless journey from their flight to baggage claim and ground transportation.

The Kahului International Airport is designed with passenger convenience in mind, featuring clearly designated areas for arrivals across Terminals 1, 2, and 3. Each terminal offers unique access points for different flight routes, with specific areas designated for international and domestic flights. After disembarking, passengers will be directed toward baggage claim, customs (if applicable), and ground transportation options. Signage throughout each terminal ensures passengers can easily navigate to these areas without delays or confusion.

In Terminal 1, passengers typically arrive at the second level, where they can then follow signs to baggage claim on the ground level. Terminal 2 operates similarly, with arrivals primarily occurring on the second level and easy access to the ground level. Terminal 3, however, offers ground-level arrivals, simplifying access to nearby amenities.

Baggage Claim Area

Family walking through the airport terminal with luggage

The baggage claim area is conveniently located on the ground level of all terminals, with a clear layout to facilitate quick retrieval of checked luggage. Large signs within each terminal direct passengers toward the baggage carousels, ensuring smooth transitions from the gate to the baggage claim area. Each airline has dedicated carousels, and information on flight arrival times and carousel assignments is available both online and at the terminal.

To streamline the process, the airport offers flight information boards and online tools so passengers can view their baggage claim location. This information is also displayed prominently in the arrivals area for easy reference.

For those waiting to meet arriving passengers, The Maui International Airport offers both parking and designated waiting areas. You may choose to wait in a public parking lot and proceed to the baggage claim area when ready or take advantage of OGG's convenient Cell Phone Waiting Area. Here, drivers can wait at no cost for up to one hour until their arriving passenger has retrieved their baggage and is ready for curbside pickup. To maintain smooth traffic flow, curbside areas are strictly designated for active loading and unloading only, with no unattended parking allowed.

Agriculture Declaration

Hawaii Agricultural Inspection Station

Hawaii's rich and unique ecosystem necessitates strict agricultural controls. All passengers entering the state must declare any plants, animals, or other agricultural materials they are carrying by filling out an Agriculture Declaration Form. This form is distributed to passengers on inbound flights and must be completed before exiting the baggage claim area. The Hawaii Department of Agriculture maintains strict guidelines to prevent invasive species from affecting Hawaii's environment, agriculture, and natural habitats.

Within the baggage claim area, travelers will find Amnesty Bins, located near the escalators. These bins allow passengers to voluntarily dispose of any restricted agricultural items they might not wish to declare.

Additionally, quarantine inspectors are available to examine and verify any declared items, ensuring compliance with Hawaii'sbiosecurity regulations. For more details, travelers may contact the Hawaii Department of Agriculture for guidance regarding specific items, including plants, non-domestic animals, and microorganisms.

The Department of Agriculture also requires quarantine for pets like dogs and cats, while other animals may need special permits. For further details or if you plan to bring a plant, non-domestic animal, or microorganism, call the State Department of Agriculture at (808) 837-8413. For domestic animals, call (808) 837-8092.

Visitor Information Assistance

Maui Airport - OGG, Visitor Information Booth

The airport provides helpful Visitor Information Booths across the arrival areas to support incoming travelers. These booths, staffed with knowledgeable representatives, offer a variety of services, including directions, accommodation information, transportation details, and general inquiries. Their multilingual staff can assist travelers from around the globe, helping ensure a smooth and welcoming arrival experience.

Visitors can find these booths near the baggage claim areas and throughout the terminal. Brochures and maps detailing popular destinations, events, and cultural sites across Hawaii are also available.

Ground Transportation Options

Kahului International Airport (Maui Airport - OGG) Ground Transportation Information Desk

Once you've retrieved your baggage, a range of ground transportation options is available to help you reach your destination. From rental cars to ride-shares and shuttles, OGG provides convenient access to the city and beyond.

Rental Cars

Several rental car companies operate on-site at the Kahului International Airport, with pick-up and drop-off locations a short distance from the terminals. Rental car shuttles operate frequently, taking passengers from baggage claim areas to rental car facilities efficiently. You can find information on specific rental companies and make reservations on the airport's website.

Ride-Sharing Services

Popular ride-sharing services have designated pick-up zones near the arrivals area, providing an affordable and flexible transport option for many travelers. Signs within each terminal guide passengers toward these zones. Be sure to coordinate with your driver via the app to ensure a smooth connection at the pick-up point.

Taxi Services

For those who prefer traditional taxi services, OGG has taxi stands near each baggage claim area. Taxis provide a quick and direct route to your destination, with prices based on distance. Rates and other information are available at the taxi stands, and taxis are always ready to take you directly to your accommodation or other locations.

Shuttle Services

The airport offers on-demand shuttle services to nearby hotels and destinations. These shuttles operate on a regular schedule, allowing passengers an economical way to travel to various points on Oahu. Shuttle services are particularly convenient for visitors heading to Waikiki or other popular areas and can be arranged at the shuttle stands near the baggage claim area.

Public Transportation

The Maui public transit system, TheBus, operates routes serving the Kahului International Airport, making it an economical choice for travelers familiar with the local transit options. TheBus stops are located near the arrivals area and provide access to Maui, Waikiki, and other parts of Oahu.

Inter-Terminal Transportation

For travelers needing to transfer between terminals, the airport offers the Wiki Wiki Shuttle service, a complimentary shuttle system providing quick, convenient transport between Terminal 1, Terminal 2, and other airport facilities. The Wiki Wiki Shuttle is especially useful for passengers with connecting flights, as it reduces the time required to navigate between terminals.

Signs within each terminal direct passengers to the shuttle pick-up points, where frequent service helps travelers reach their next gate efficiently.

Special Assistance and Accessibility Services

Kahului International Airport is committed to providing accessible services for travelers with disabilities and those who require extra assistance. Accessibility features are available across terminals, including ramps, elevators, accessible restrooms, and designated parking spots.

Airlines offer this service upon request for departing individuals needing wheelchair assistance. Additionally, travelers can arrange for airport escort services to guide them from the aircraft to baggage claim and ground transportation areas. Staff at Visitor Information Booths can also help arrange additional support as needed.

Accessible ground transportation options, such as accessible shuttles and taxis, are available upon request. Be sure to contact your chosen transportation provider in advance to confirm availability.