Kahului International Airport
(Maui Airport - OGG)
The Pass and ID Office at Kona International Airport is responsible for issuing and managing security credentials for individuals and vehicles that require access to secure areas of the airport. Operated under the authority of the Hawaii Department of Transportation – Airports Division and in compliance with Transportation Security Administration (TSA) guidelines, the office plays a central role in supporting airport security, operations, and regulatory compliance.
Whether you are a new airline employee, a contractor working on airport property, or a vendor requiring routine airside access, all individuals entering restricted zones at KOA must obtain the appropriate credentials through the Pass and ID Office.
Security badges are mandatory for all personnel who need access to non-public or restricted areas of the airport. Badge types vary based on operational needs and access level requirements. Common categories include:
Sterile Area Access: Required for those working past the TSA checkpoint.
Airfield and Ramp Access: Issued to ground operations staff such as maintenance, fueling, or baggage crew.
SIDA Badges: For employees working in the Security Identification Display Area near aircraft, taxiways, and other critical locations.
All badge applicants must undergo TSA-mandated background checks and complete security awareness training prior to issuance.
Temporary passes may be granted to individuals who require short-term entry into secured airport zones. These are typically used for:
Contractors performing time-limited maintenance or infrastructure projects
Vendors making authorized deliveries
Visitors attending scheduled meetings on airport property
Types of temporary access include:
Single-Day Access Passes: For visitors and vendors needing access for a limited period
Escort-Required Passes: For non-badged individuals who are accompanied by a badged sponsor at all times
Vehicles entering airside and restricted perimeter areas must display a current airport-issued permit. These permits are issued to authorized companies and departments only and include:
Ground service equipment
Fueling trucks
Catering or facility maintenance vehicles
Permits must be clearly displayed at all times while on airport grounds.
All businesses operating at Kona Airport—including airlines, concessions, custodial services, and retail vendors—must ensure their staff possess valid airport-issued identification. Tenant and vendor badges are limited to work-authorized areas and are issued only after sponsorship, clearance, and training.
Visitor credentials may be granted for purposes such as:
Media access with prior approval
Government or VIP visits
Educational or academic visits with security clearance
These passes typically require advanced scheduling and are valid for limited durations under escort.
The process for obtaining any badge or pass from the KOA Pass and ID Office includes several critical steps:
Sponsorship: Only individuals with a sponsoring employer authorized to operate at KOA may apply for credentials.
Application Form: A completed badge application must be submitted with government-issued identification and other required documents.
Security Screening: TSA Security Threat Assessments (STA) and fingerprint-based Criminal History Records Checks (CHRC) are mandatory for most badge types.
Training: Badge applicants must complete training on airport safety, security policies, and proper badge use.
Badge Distribution: Upon successful clearance and training, applicants are notified to pick up their badge in person.
Badges must be worn visibly at all times while in secure airport zones. Failure to comply with badge policies may result in revocation.
Pass and ID Office – Kona International Airport
Location: Adjacent to the Airport Fire Station and Airport Operations Office (exact location details available through KOA Administration)
Phone: (808) 327-9520
Office Hours: Monday through Friday, 8:00 AM – 4:00 PM (Closed on weekends and state holidays)
Appointments: Appointments are required for badge applications, renewals, and fingerprinting. Walk-ins may not be accommodated.
Badge Renewals: All badgeholders are responsible for renewing their credentials before the expiration date. Notifications may be sent by the Pass and ID Office, but badgeholders should track their own expiration dates.
Lost or Stolen Badges: Any lost badge must be reported immediately to Airport Operations and the Pass and ID Office. Replacement badges are issued only after incident verification and applicable fees.
Badge Deactivation: Employers must notify the Pass and ID Office immediately when a badgeholder is terminated, suspended, or no longer requires access.
The Pass and ID Office at Kona International Airport ensures that only authorized, trained, and vetted individuals and vehicles gain access to the secure areas of the airport. Through careful oversight, background screening, and adherence to federal security standards, the office helps maintain a safe operating environment for all airport personnel, travelers, and tenants.
For more details on credentialing procedures, TSA compliance requirements, or badge renewals at KOA, contact the Pass and ID Office or your authorized employer liaison.